Bug Report
No Reply
Stuck in Revelation
Nothing works. I scan my page and no matter what it takes me to Revelation. I have no reading plans available and cannot type anything in manually.
Bug Report
11 days ago
No Reply
Stuck in Revelation
Nothing works. I scan my page and no matter what it takes me to Revelation. I have no reading plans available and cannot type anything in manually.
Bug Report
11 days ago
Completed
Won’t scan getting a black screen
When I tried to scan a page of my bible where it supposed to open my camera - I got a black screen and it won’t scan the icon on top of the page
Bug Report
17 days ago
Completed
Won’t scan getting a black screen
When I tried to scan a page of my bible where it supposed to open my camera - I got a black screen and it won’t scan the icon on top of the page
Bug Report
17 days ago
Investigating
Selected audio Bible narrator reverts to the default voice
The Audio Bible selected does not always stay selected. After closing and reopening the app, the narrator may be back to the default voice instead of the one chosen, so tapping Listen in a reading plan plays the wrong voice. Choosing an Audio Bible again in the Audio Bible settings gets it working for that session, but the choice may not be kept the next time you open the app.
Bug Report
about 1 month ago
Investigating
Selected audio Bible narrator reverts to the default voice
The Audio Bible selected does not always stay selected. After closing and reopening the app, the narrator may be back to the default voice instead of the one chosen, so tapping Listen in a reading plan plays the wrong voice. Choosing an Audio Bible again in the Audio Bible settings gets it working for that session, but the choice may not be kept the next time you open the app.
Bug Report
about 1 month ago
Resolved
Cant add new bible
I am trying to scan in my new NLT Filament Bible and it will not scan it. All my other scanned just fine. Help please
Bug Report
about 1 month ago
Resolved
Cant add new bible
I am trying to scan in my new NLT Filament Bible and it will not scan it. All my other scanned just fine. Help please
Bug Report
about 1 month ago
Resolved
Music won’t play
Music videos won’t play. They did last week. Trouble shooing methods all tried without success. Says “An error has occurred. Please try again.” Please fix!!
Bug Report
about 1 month ago
Resolved
Music won’t play
Music videos won’t play. They did last week. Trouble shooing methods all tried without success. Says “An error has occurred. Please try again.” Please fix!!
Bug Report
about 1 month ago
Investigating
iPad: page scanning fails in landscape orientation
Page scanning fails when the iPad is in landscape orientation. The camera opens but won't recognize a page number. Rotating to portrait with the camera at the top scans immediately, and rotating back to landscape continues to work. Workaround: rotate to portrait, scan, then return to landscape. Note: QR code scanning for initial Edition setup does function.
Bug Report
about 1 month ago
Investigating
iPad: page scanning fails in landscape orientation
Page scanning fails when the iPad is in landscape orientation. The camera opens but won't recognize a page number. Rotating to portrait with the camera at the top scans immediately, and rotating back to landscape continues to work. Workaround: rotate to portrait, scan, then return to landscape. Note: QR code scanning for initial Edition setup does function.
Bug Report
about 1 month ago
Resolved
Bug opening app
When you open the app, any media/music you’re playing will suddenly stop playing (YouTube, Spotify, YT music, etc.)
Bug Report
2 months ago
Resolved
Bug opening app
When you open the app, any media/music you’re playing will suddenly stop playing (YouTube, Spotify, YT music, etc.)
Bug Report
2 months ago
Monitoring (fix implemented)
Content will not load properly when a VPN is enabled
When a VPN is turned on, parts of the app do not load properly. For example, the audio Bible may not play, images may not appear, or a screen may come up blank. Turning the VPN off, or pausing it, gets things working again. VPN(s) in question: NordVPN, Mullvad VPN, Express VPN Temporary Workaround: disable VPN
Bug Report
2 months ago
Monitoring (fix implemented)
Content will not load properly when a VPN is enabled
When a VPN is turned on, parts of the app do not load properly. For example, the audio Bible may not play, images may not appear, or a screen may come up blank. Turning the VPN off, or pausing it, gets things working again. VPN(s) in question: NordVPN, Mullvad VPN, Express VPN Temporary Workaround: disable VPN
Bug Report
2 months ago